Privacy Policy
At Violest Lucy, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from www.violestlucy.com. By using our website, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment details.
- Device Information: IP address, browser type, time zone, and cookies data.
- Order Information: Details of the products you purchase, purchase date, and payment method.
- Communication Information: Any messages, emails, or feedback you send to us.
We collect this information when you visit our website, place an order, sign up for our newsletter, or interact with us via customer support.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Improve and personalize your shopping experience.
- Send promotional communications, if you have opted in.
- Detect and prevent fraud or misuse of our services.
- Maintain and improve our website functionality.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Sharing Your Information
We may share your information with trusted third-party service providers who assist us with payment processing, shipping, website hosting, and marketing. These service providers are obligated to protect your information and only use it for the services they provide on our behalf.
We may also disclose information if required by law or to protect the rights, property, or safety of Violest Lucy, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences and understand how you interact with our website.
You can set your browser to refuse all or some browser cookies. However, if you disable cookies, some parts of our website may not function properly.
For more details, please review our Cookies Policy.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete your information.
- The right to object to or restrict the processing of your data.
- The right to withdraw consent at any time.
To exercise your rights, please contact us at supportinfo@violestlucy.com.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Policy regularly to stay informed.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
📧 supportinfo@violestlucy.com
Thank you for trusting Violest Lucy. We are committed to protecting your privacy while helping you dress with confidence and style.